Tuesday, November 14, 2006

letter from New York

The same city that spawned the militantly anti-capitalism mutant bikers includes a whack of mid-life crisis sufferers that must make a shop owner simultaneously crazy and giddy. Can't have one without the other, I suspect. Capitalism at its finest. The American dream. Full story in the NYT.

1 comment:

Anonymous said...

It’s no secret to anyone who has ever endured an encounter with a grease-stained, eye-rolling, heavily sighing bicycle shop employee that customer service in the industry has historically ranged from sullen to supercilious to overtly hateful. (“It’s one of the few retail industries where a condition for employment seems to be utter contempt for the customer,” said one industry executive.)-------tell it like it is baby, we're just a bunch of grease monkeys with grade four education.